SHIPPING

We dispatch the orders in less than 24h from the order. Orders registered after 12:00 or on weekends or on holidays are shipped the next business day.

The status of the order, the waybill number and transfer details are sent to the customer by email in real time immediately after the despatch.

The shipping methods according to the destination and customer choice are:

a) DOOR to DOOR (ELTA).

b) Geniki Tachidromiki

c) Post office (ELTA)



NOTE: IBISCUSMARKET can not edit or send orders on weekends. Orders made after  until Friday noon will be shipped on Monday morning.

SHIPPING COST


The cost is calculated in the process of market integration before any financial obligation, and depends on the total weight or volumetric weight (depends on carrier) .

Take into account: In some remote areas in Greece (areas with remote service station courier or villages with difficult access) they may be impossible or be classified as remote / inaccessible. The nationwide consignment does not concern areas with remote / inaccessible from door to door. In such cases the mission becomes with receipt of the item from you in the nearest door to door service office in your area.

The responsibility for possible damage of the product during transport, is the customer. If the box looks damaged, do not sign for the correct receipt, but ask the compensation from the carrier.


RETURNS

You can proceed to return a product in 14 days after the order date. All products must be returned in their original packaging and not be broken or scratched. Otherwise, the return will not be accepted. Shipping costs for returns are charged to the customer.

AVAILABILTY

The system accepts orders for all available products. But if multiple orders submitted on the same time, a product on customers cart may become not available. In this case the customer is directly informed and if the payment has already been made, it will be canceled and the customer has the option either to ask for a refund or to wait the product until it become available again.

PAYMENT METHODS

1. Cash (Bank deposit)

2. Credit Card (All credit cards via PEIRAIOS BANK)

3. PayPal (Visa and Mastercard)